Terms & Conditions

Booking Terms & Conditions

  • The Sheffield Visitor Information Centre (SVIC) acts as the non-exclusive agent for the supply of goods and/or services by its operators.

    By proceeding with the booking, you acknowledge and consent that SVIC is acting as the agent for the supplier of the goods or services. Any disputes related to the booking should be directed back to the operator.

    SVIC declares that it has the proper authorisation to undertake transactions, including monetary transactions, and arrange bookings on behalf of its operators.

    It is the responsibility of every individual making a booking through SVIC to personally verify the accuracy of the information provided by SVIC on behalf of its operators.  Before confirming the booking, please read the operator's terms and conditions including the cancellation and alteration policies.
    Sheffield Visitor Information Centre accepts no responsibility for a cancellation or double booking made by an operator.

    Individuals without internet access should contact SVIC prior to confirming the booking to obtain a copy of the disclaimer.